Author Topic: Unable to login  (Read 4742 times)

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Re: Unable to login
« Reply #15 on: Tue, 19 February, 2019, 16:14 »
We have reasons to believe that the people who manage to log in are those who have downloaded and installed the recent Windows update.

Turns out, the new update changed the default security protocol used to connect to websites.

BetFair now requires this new protocol to be used at all times.

So please try doing the "Easy Fix" suggested by Windows:

https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-wi#easy

Download the MSI file and follow the instructions.

Please post here as soon as you have something to report.
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Re: Unable to login
« Reply #16 on: Tue, 19 February, 2019, 16:24 »
Good job works perfectly

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Re: Unable to login
« Reply #17 on: Tue, 19 February, 2019, 16:33 »
Good job works perfectly
Does it work both via the browser and the build-in form?
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Re: Unable to login
« Reply #18 on: Tue, 19 February, 2019, 21:24 »
Yep, works perfect here too, both secure browser and built in form.

Cheers

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Re: Unable to login
« Reply #19 on: Tue, 19 February, 2019, 21:43 »
You could also try the new MarketFeeder Pro setup in which we've included the fix:

MarketFeeder Pro 8.7.3.3
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Re: Unable to login
« Reply #20 on: Wed, 20 February, 2019, 10:39 »
Applied the Easy  Fix on Windows 7 Ultimate laptop.
Now able to login via built-in form and secure browser.

However it did not work on my MFPro dedicated laptop running Windows XP Professional 
(Not Windows 7 Home as previously stated). 
It says the Easy Fix is not applicable to my operating system.
Downloaded and ran MFPro 8.7.3.3. 
Still {error: Unable to send request, 33, code: The operation has been cancelled}

Hmmm...perhaps it's because it's an "old" operating system.

Googling led to https://www.smartftp.com/en-us/support/kb/2754
Followed the instructions but still not able to login. Same error.



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Re: Unable to login
« Reply #21 on: Wed, 20 February, 2019, 10:58 »
Checked Data Execution Prevention (DEP) settings...still no joy

{error: Unable to send request, 33, code: The operation has been cancelled}

Anyone able to run MFPro on Windows XP?
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Re: Unable to login
« Reply #22 on: Wed, 20 February, 2019, 11:19 »
Quote
Hmmm...perhaps it's because it's an "old" operating system.

For older versions of Windows, you need to download and install the latest updates for those systems.
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Re: Unable to login
« Reply #23 on: Wed, 20 February, 2019, 12:23 »
ooo'h
xp and 7 has no new updates 

mcbee
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Re: Unable to login
« Reply #24 on: Wed, 20 February, 2019, 12:44 »
Windows XP hasn't been supported for a few years now.  I have had no problems with Windows Server 2012 R2, even though I haven't installed any recent updates.

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Re: Unable to login
« Reply #25 on: Wed, 20 February, 2019, 12:46 »
That's tough. We're looking for some alternative ways to fix this problem for the users of the older versions of Window.
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Re: Unable to login
« Reply #26 on: Wed, 20 February, 2019, 13:08 »
I'm also getting the Unable to send request, 33, code: The operation has been cancelled error on Windows XP.

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Re: Unable to login
« Reply #27 on: Wed, 20 February, 2019, 16:19 »
hi
just fired up a friends old computer , windows 7 , downloaded the latest version and it started with no problems.

mcbee
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Re: Unable to login
« Reply #28 on: Thu, 21 February, 2019, 13:18 »
And for Windows 8 x86?

The patch is not compatible with my OS

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Re: Unable to login
« Reply #29 on: Thu, 21 February, 2019, 14:38 »
We are working for a fix that would enable the users of older Windows systems to log in to MF Pro.

I will update you ASAP.
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