Author Topic: Unable to login  (Read 3895 times)

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Unable to login
« on: Tue, 19 February, 2019, 11:27 »
Hi all
When go to login as usual, I get

{error: Unable to send request, 33, 
code: The handle is in the wrong state for the requested operation}

What's that all about?
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Re: Unable to login
« Reply #1 on: Tue, 19 February, 2019, 11:33 »
I never log out of MFPro as it is running on a VPS, but I have seen comments on a forum for other BF bots that they are unable to log-in due to changes that Betfair made overnight.  

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Re: Unable to login
« Reply #2 on: Tue, 19 February, 2019, 11:38 »
Investigations reveal that Betfair has indeed changed something overnight.
I copied the following from the Betfair Developers Forum. Don't know what it means. I guess this message is for Welldone staff as the developers of MFPro.

Betfair API Login - TLS 1.2 - from 19th February 2019
31-01-2019, 06:30 PM


Please be aware that from - 19th February, the only protocol for securing the communication between Betfair servers and web browsers at login will be TLS 1.2Older versions (TLS.1.0, TLS.1.1 or SSLv3) will no longer work.

Although we don't expect this to have an impact on API clients we'd recommend that you refer to the following resources depending on your programming language/framework to confirm that your using TLS 1.2 or above:

Overview of Application’s & Adoption - https://en.wikipedia.org/wiki/Transp...s_and_adoption

.NET - https://docs.microsoft.com/en-us/dot...rogramming/tls

Java - http://www.ateam-oracle.com/tls-and-java/

PHP - http://php.net/manual/en/migration56.openssl.php

Python - https://docs.python.org/2/library/ssl.html

Kind Regards

Betfair Developer Program

Last edited by BetfairDeveloperProgram; 06-02-2019, 07:29 AM. Reason: Updated release date from 7th Feb to 19th Feb
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Re: Unable to login
« Reply #3 on: Tue, 19 February, 2019, 12:01 »
Same problem for me, anything we can try??

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Re: Unable to login
« Reply #4 on: Tue, 19 February, 2019, 12:19 »
Hello!

We are investigating into this.

Meanwhile, please try logging in via the built-in form instead.
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Re: Unable to login
« Reply #5 on: Tue, 19 February, 2019, 12:25 »
I have just successfully logged in both from the built-in form and the browser, so my question is: what is the geographical location of those of you who cannot log in? Could you please leave the name of the country in the post. 

Also describe what happens when you are using the built-in form instead of the browser.

Thank you!
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Re: Unable to login
« Reply #6 on: Tue, 19 February, 2019, 12:28 »
Oxa
Brazilian people have many problems at this moment with this issue.

PCAL

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Re: Unable to login
« Reply #7 on: Tue, 19 February, 2019, 12:56 »
I'm in the UK.
I normally operate MFPro on a Windows 7 Home edition laptop. Been working fine till this morning.
I tried the built in secure browser and it reads "Cannot navigate to that page"

I used another laptop running Windows 7 Ultimate edition. Same error code.
Login with the secure browser on this laptop was successful.

I'd prefer to login with the built-in form as normal on my usual laptop I've dedicated to MFPro. Other laptop is used for other activities.
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Re: Unable to login
« Reply #8 on: Tue, 19 February, 2019, 12:59 »
Successfully logged in with browser. Can not login with built-in form.:
{error: Unable to send request, 33, 
code: The handle is in the wrong state for the requested operation}
I live in South Yorkshire

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Re: Unable to login
« Reply #9 on: Tue, 19 February, 2019, 13:30 »
hi
Bulgaria
no problems with logging in used both methods

mcbee
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Re: Unable to login
« Reply #10 on: Tue, 19 February, 2019, 13:43 »
Not a thing on either of our UK servers.

Who is willing to be my guinea pig and test different versions of the program I'll build to see if any of the measures I'm going to take will actually work?
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Re: Unable to login
« Reply #11 on: Tue, 19 February, 2019, 13:56 »
im in Scotland still no joy.
Ive tried on my laptop Win 7 pro and my pc Win 7 Ultimate

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Re: Unable to login
« Reply #12 on: Tue, 19 February, 2019, 13:57 »
Hi
no problems either way, Sussex
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Re: Unable to login
« Reply #13 on: Tue, 19 February, 2019, 14:17 »
I'm now logged in via secure browser

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Re: Unable to login
« Reply #14 on: Tue, 19 February, 2019, 15:13 »
Still having the same problem. Its odd that some works fine other still having connection problems