Author Topic: Unable to login  (Read 4739 times)

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Re: Unable to login
« Reply #75 on: Wed, 06 March, 2019, 03:13 »
Hello admins

With new version 2.7.4.1  getting a critical error every couple of hours. The program shuts down and you have to restart it again.  OS Windows 2012 R2

Can you fix this asap, please? Screenshot attached. 

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Re: Unable to login
« Reply #76 on: Mon, 11 March, 2019, 21:55 »
Hi there Problem with 8_7_4_1. Error code_28 when using built in form or secure browser - see attached

Please check if the program has access to the Internet. This error message means "Connection timed out", i.e. it can't connect.
Always try your triggers in Test Mode before switching to real money!

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Re: Unable to login
« Reply #77 on: Mon, 11 March, 2019, 21:57 »
With new version 2.7.4.1 getting a critical error every couple of hours. The program shuts down and you have to restart it again.

As always in such cases, I need more details to be able to reproduce this.

Are you running it on a VPS or your computer?
How many markets are being refreshed simultaneously?
Do you run triggers? If yes, I'll need to see them or turn them off and see if the program will keep crashing (to establish if the problem is with the triggers).
Do you use Market Locator? If yes, how often and what search template are you using?
Always try your triggers in Test Mode before switching to real money!

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