Recent Posts

51

Troubleshooting / Horse racing silks data not loading

« Last post by pjms on 24 Feb 2026, 18:31 »

Hi guys, I am loading UK horse races in full mode option, but it is failing to include any racing silks data. This is happening to every race not just some. 
I have the correct boxes ticked in settings, because I operate on them on a daily basis. Could someone please let me know if you are also unable to get this data on your race card screen, or is it only me that this is happening to.
It has happened before, but only with the odd meeting, but today it has been every meeting and is including all tomorrows meetings so far.

pjms

52

Troubleshooting / Re: suspended account

« Last post by MarkV on 23 Feb 2026, 07:36 »

Hi
Betfair should keep you updated on what is happening. Could be worthwhile contacting them on chat to ask them what the situation is on your account.

https://support.betfair.com/app/answers/detail/10290-my-account-is-suspended

53

Troubleshooting / suspended account

« Last post by alberto torres on 22 Feb 2026, 18:02 »

Betfair suspended my account and asked me for documents. I sent everything as requested, and three months have passed and they still haven't verified my account. Is it normal for it to take this long?

54

Troubleshooting / Re: support

« Last post by Tim (WellDoneSoft) on 20 Feb 2026, 12:47 »

Sorry if we missed something.
I found your tickets in spam folder for some reason.
Answering.

55

Troubleshooting / Re: support

« Last post by rubold on 18 Feb 2026, 12:47 »

Not really sure what's happening, does support answer any queries at all?  It is very unfortunate the lack of activity from the management.  The principals listed on Companies House are all Ukranian citizens, so perhaps that situation has an impact on the activity of the company?

56

Troubleshooting / support

« Last post by sjs on 17 Feb 2026, 17:40 »

Genuine question:

is marketfeeder as a platform in maintence mode or is it being abandoned ?

yes - it still functions and accepts subscriptions right now but doesnt appear to have been updated for some time and support seems pretty bad.

The time machine side is completely non functioning as an example - i dont have free markets, cant buy any, yet a monthly subscription is active ??

57

Time Machine / Re: No free markets

« Last post by sjs on 16 Feb 2026, 09:08 »

i have a just bought a months subscription to timemachine, have activated the license and have the same issue with free markets.  i'm also unable to purchase any markets either - i get this message:

"Order not found or completed already"

have sent an email to support over the weekend, but if anyone knows if there is anything obvious im missing ??

58

Time Machine / Time Machine - cannot buy markets (client identification error)

« Last post by John Oldfield on 21 Jan 2026, 17:32 »

I have fully re installed MarketFeeder Pro and rebuilt the Time Machine DB. Previously purchased markets load correctly, but I am prevented from purchasing any new markets with the error message 'Error with client identification'. 

This indicates my time machine license is still bound to an old client ID. 

Please could I have someone look in to this and reset my ID on the server.

Thank you. 

59

Time Machine / Time Machine Issues

« Last post by bobbbb on 12 Jan 2026, 17:26 »

Subscribed to TM for 1 month, it took 12 days before it was showing my purchased markets from a previous sub, same for the free markets.

60

Triggered betting / Re: Closing Positions After Scalping

« Last post by MarkV on 08 Jan 2026, 06:56 »

Hi
Yes certainly, here are are loads of examples which include closing positions before the off.

The best way to do this is, in your closing positions automation, to offer prices x ticks above or below the current best price. Betfair will always match at best available price. This reduces situations of leaving unmatched bets. For example:

Lay at best lay price + 5 ticks
Back at best back price - 5 ticks

Another way for closing positions is to use bet persistence "take SP". Betfair will match the bet at BSP as soon as the market turns in-play.